Choosing a nursery is about finding a place where your child will feel happy, secure and inspired to learn every day. For many families in Richmond, hearing from other parents is an important part of that decision, offering a genuine insight into daily life at the nursery and the relationships children build during their early years.
Parents at Fennies Richmond often speak about the warm welcome they received from the team, the confidence their children developed over time, and the strong sense of partnership they experienced throughout their nursery journey. Their feedback highlights an environment where children are encouraged to explore, families feel supported and communication is a priority.
Welcoming and Supportive Team

Families regularly describe the nursery team at Richmond as kind, attentive and genuinely invested in every child’s wellbeing. Educators build strong relationships with children, creating an environment where they feel valued, encouraged and supported as they grow in confidence.
Parents also appreciate the approachable nature of the team and the consistency of communication throughout the year. These trusted relationships help create a strong partnership between home and nursery, supporting children’s development in a meaningful and collaborative way.
Smooth Settling-in and Strong Routines
One of the most common themes in parent feedback is the reassurance provided during the settling-in process. Families appreciate that children are given time to adjust gradually, with educators taking the time to understand their routines, comfort levels and individual personalities before they begin attending independently.
Parents frequently mention how regular updates and open communication helped ease the transition. Knowing that their child was being supported with patience and care allowed many families to feel confident and relaxed during those important early weeks.
High Quality Learning Environment

Parents often comment on the quality of the learning environments and the wide range of activities available each day. Children enjoy creative play, sensory exploration, outdoor learning and experiences that encourage communication, problem-solving and independence through purposeful play.
Many families notice their children becoming more confident, curious and eager to share what they have learned at home. These everyday experiences help build important early learning skills while fostering a genuine enjoyment of discovery and exploration
A Welcoming Community for Families
Parents consistently value the regular updates shared through the parent app, including photographs, observations and information about their child’s learning and wellbeing. These updates help families stay connected to nursery life and celebrate milestones as they happen.
Beyond daily communication, families appreciate feeling actively involved in their child’s development through ongoing conversations with educators and opportunities to work together. This strong partnership creates continuity between home and nursery and supports children throughout their early years journey.
Final Thoughts

The experiences shared by families at Fennies Richmond reflect what many parents hope to find in a nursery: caring educators, inspiring learning opportunities and strong relationships built on trust and communication. Together, these elements create an environment where children can develop confidence, independence and a love of learning.
If you’re exploring nurseries in Richmond, visiting Fennies Richmond is a great opportunity to meet the team, explore the learning environment and see first-hand how the nursery supports children and families every day.
Explore Richmond with us
Continue reading about life in and around Richmond in some of our additional blogs to gain more insight.
FAQ
The nursery is located at 1-9 Sandycombe Road, Richmond, TW9 2EP, and only a short drive away from Richmond train station along and also a short walk away from North Sheen train station.
Yes. Children have free-flow access between indoor and outdoor areas with spaces such as a mud kitchen, sandpit and water play, supporting physical development and imaginative play.
Settling-in sessions are personalised, allowing children to build trust with their key worker gradually. The team works closely with parents to ensure a smooth transition and a positive first experience.
At Fennies Richmond, we strictly adhere to the Early Years Foundation Stage (EYFS) statutory framework which dictates the staff-to-child ratios. For children under two, the ratio is 1:3, for two-year-olds, it's 1:5, and for children aged three and over, it's 1:8. These ratios help ensure that each child receives attentive, high-quality care and education.
At our nursery in Richmond, we follow the Early Years Foundation Stage (EYFS) framework alongside our unique Fennies Pedagogy. This approach focuses on inspiring curiosity, building strong emotional foundations and preparing children for lifelong learning in a nurturing environment.
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